FAQ
WHERE IS FADED ROYALTY LOCATED:
We have a retail store located at 40 Clinton Street - Lower East Side of NYC with offices and a creative space in Jersey City, NJ.
HOW DO I KNOW MY SIZE:
Each item will have a size description of items fit within the product's section.
CAN I PICK UP AN ORDER FROM THE NYC LOCATION:
At this time no, but once we change the policy we will post on the website.
DO YOU HAVE FREE SHIPPING:
YES. We never charge for shipping on Domestic orders within the 50 States.
DO YOU SHIP INTERNATIONALLY:
Yes, however there is a shipping charge for International orders.
IS YOUR PRODUCT LIMITED:
Yes, we only produce quantities between 24 and 48 pieces of each item. Very rarely will we do restocks. We are constantly changing the amounts we produce so these numbers could change from time to time.
HOW LONG DOES IT USALLY TAKE TO SHIP OUT AN ITEM:
Between 1 to 4 business days. Sometimes same day shipments and on rare times, it might take a few extra business days to ship out.
WHAT ARE YOUR REFUND POLICIES:
Please check the "REFUND" link at the bottom of the site for more details.
DO YOU DO WHOLESALE:
We do. You can contact roc@fadedroyalty.com for more info. Our minimum is $500 any style or any size.
IS EVERYTHING MADE IN THE USA:
Yes, we currently make all our products in either NYC or NJ. Sometimes we might have to source from overseas but it will be noted in the description page of the item.
DO YOU DO CUSTOM ORDERS:
No.